The Mediator Blah...Blah... blog has a good posting called "When The Going Gets Tough...Do's and Don't for Mediators". The blog itself has a nice flair. The preceding post , Tech News, was good, too. It shows a white board with the nuts and bolts of an agreement scribbled on it. The mediator had the parties sign the whiteboard and then took a picture of it, and instantly emailed the agreement to all present. Nice strategy for end-of-the-day, hard bargained deals when all might fall apart getting something on paper.